Kaneva is strongly committed to protecting your privacy
and creating a strong and welcoming bond with our members.
This privacy policy
explains the use of information collected through our website, applications,
and customer service interactions. The term “personal information” as used in
this privacy policy means any information that may be used to identify an
individual, including, but not limited to, billing name, home or other physical
address, email address, phone number or other contact information, at any
location where you access Kaneva. Kaneva advises that in connection with
registration, you do not need to use your full or true name for your member
name. We urge everyone to take an active role in helping us protect their privacy
by becoming aware of the policies you will encounter here.
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We collect personal information and usage statistics to sustain high-quality
member experiences and provide excellent member service.
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Some information we request from you when you join Kaneva or participate in a
financial transaction. Other data are gathered indirectly from website traffic,
your computer hardware and Internet connection, and usage of Kaneva websites,
applications, and services.
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Except under certain limited circumstances set forth here and in the Kaneva
Terms & Conditions posted at http://www.kaneva.com/overview/termsandconditions.aspx,
Kaneva does not disclose your personal information to any third parties without
your permission. Kaneva may disclose your personal information if required to do
so or in the good faith belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on Kaneva, the Kaneva website
or any Kaneva member; (b) protect and defend the rights or property of Kaneva,
The Virtual World of Kaneva, or the members of The Virtual World of Kaneva; or
(c) act in urgent circumstances to protect the personal safety of members of the
Kaneva website, The Virtual World of Kaneva, or the public. In addition, if Kaneva
should ever merge with or be acquired by another company, or file for bankruptcy,
Kaneva may sell the information you provide to us on this site to a third party or
share your personal information with any company with whom we merge.
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You will have the ability to update the personal data you provided to us during
registration from the Kaneva website or by contacting us at the Support Center
after you sign into the Kaneva web site.
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Kaneva will update this privacy policy in a timely fashion when any changes occur.
The privacy policy that follows applies to the Kaneva site and other Internet-accessible
Kaneva-branded services that incorporate this policy (although we will refer here only to
Kaneva to make reading this policy easier). Finally, please note that this policy applies
only to Kaneva, and not to other companies' or organizations' Websites to which we link.
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The Information We Collect and How We Collect It
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Information Displayed to Other Users
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Disclosing Personal Information in Profiles, Forums or in the Virtual World of Kaneva
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How We Protect Your Personal Data
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Notice to Those Under the Age of 13
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Your Consent
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How to Contact Us
The Information We Collect and How We Collect It
There are different levels of information we collect, depending upon your
relationship to Kaneva.
- Anonymous Website Visitor: If you visit our websites, we automatically
record information related to your IP address, cookie information, and aggregate
information on what content you access or visit. This information is collected in
the background while you move around our website.
- Mailings: If you choose to provide us personal information to subscribe
to our announcements or mailing list, we collect information to provide delivery
such as e-mail address, delivery preferences, and message performance statistics.
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Registered Kaneva Member: If you choose to register as a Kaneva member on
our website, we will track and monitor site usage and aggregate usage of website
features such as media views, member activity, communications, and forums. This is
in addition to the personal data collected during the registration process.
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Virtual World of Kaneva Member: If you install or use the Virtual World of
Kaneva software, we collect and aggregate a variety of data to monitor system and
simulation performance, and to verify your unique identity. This includes specific
and general information about your computer hardware and Internet connection, which
are stored but are not personally identifiable. We track usage of customer-service
resources to ensure high-quality interactions. This is in addition to the personal
data and billing information collected during the registration and billing processes.
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Additionally, there are special situations to mention:
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Beta Tester: If you volunteer to serve as a beta tester for pre-release software
or content, Kaneva tracks bug reports and may monitor individual system performance in
an effort to rigorously test pre-deployed technology.
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Former Member: If you cease being a member for any reason, Kaneva may keep a copy
of your registration and past activity in our database.
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Response to Career Postings or Unsolicited Communications: Please note that
information Kaneva receives in reference to a career posting or through unsolicited
communications does not fall under the privacy terms outlined in this policy.
Information from your resume will be used solely for the purposes of evaluating your
candidacy for employment. Other unsolicited communications, such as email, are the
property of and may be used by Kaneva as needed to fulfill business requirements.
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Individuals Outside of the United States: Anyone using Kaneva websites,
applications, or services from outside of the United States should be aware that
personal information collected on the websites, applications, and services may be
stored and processed in the United States or any other country in which Kaneva or its
affiliates, subsidiaries or agents maintain facilities, and by using these websites,
applications, and services, you consent to any such transfer of information outside
of your country.
Information Displayed to Other Visitors and Members
Some information about your account is displayed to other visitors and
members through your Kaneva profile and in the Virtual World of Kaneva
virtual world, and this same information may be available on other sites
that summarize this information, such as search engines. This information
may include your first and last name, member name, age, location, date(s)
of activity, interests, profile photo, whether you are currently on the
website or in the virtual world, member rating information, community
affiliation, and any member-generated content you have provided or added to
your account. However, we will not display your actual name as submitted for
financial transactions, address, or credit card or bank account numbers,
except with your express permission or as otherwise permitted by this
privacy policy and our terms and conditions.
Disclosing Personal Information in Profiles, Forums, or in the Virtual World of Kaneva
You may choose to disclose personal information in our online forums,
your Kaneva profile, directly to other members in public or private chat,
or in other manners while using the Kaneva service. Please be aware that such
information is public information, may be misused by anyone accessing Kaneva,
and you should not expect privacy, safety, or confidentiality in these settings.
How We Protect Your Personal Data
Kaneva complies with applicable laws and industry standards when transferring,
receiving and storing visitor and member data. Access to your personal information
is limited to those Kaneva employees who require the information to provide products
or services to you or perform their jobs.
Only Those 13 or Older May Register
Kaneva does not collect information from children under the age of 13 because only those individuals
who are 13 years of age or older are permitted to register. Registration for our website and/or
Virtual World of Kaneva service requires entry of a valid and eligible Date of Birth.
Your Consent
Periodically we may need to update our privacy policy to reflect changes in the types
of information we collect, the means we use to collect information, and/or our usage
of collected information. When this occurs, we will make reasonable efforts to alert
you to these changes. Your use of the Kaneva websites and/or any Kaneva products or
services noted above signifies your assent to this Kaneva Privacy Policy.
How to Contact Us
Kaneva welcomes your questions and comments relating to privacy. Please direct any
communications at http://www.kaneva.com/overview/contactUs.aspx.
You may also contact Kaneva through US Postal Mail at:
Kaneva, Inc.
5901-C Peachtree-Dunwoody Rd. NE
Atlanta, Georgia 30328
Last updated: May 20, 2008